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Responsiveness & Efficiency

We strive to be responsive and efficient suppliers. From offering quick quotations to minimising lead times and ensuring prompt delivery. Our focus is on providing a reliable service that solves problems and adds value for our customers What does this mean for you? You receive streamlined services when you need them. A reliable and streamlined service that helps you plan your time effectively and improve productivity and efficiency.

A Rush Job Leading Up to Christmas

image of pipe icon in orange

Date: 15/12/25

Customer: Pipework and Installation

Industry: Industrial

Context:

Part 1: Customer required a batch order of stainless-steel braided hose with a quick turnaround, as the product was required for the end user. Delivery to be made within 3 working days leading up to the Christmas rush period and before the holiday shutdown.

Part 2: The customer later required custom CNC-machined flanges to be attached to the hose assembly with a quick turnaround.

13 Minutes

Response to RFQ

3 Days

Delivery of Braided Hose

image of man and clock showcasing response

Our Response:

RFQ received at 11:27 am, our proposal was sent to the customer at 11:40. Just 13 minutes following the initial enquiry. Competitive prices were offered, and the order was received by the customer on time. They later required custom stainless-steel flanges attached to the braided hose.  Through collaboration of both our team and engineering partners, the flanges were machined, and the braided hose assemblies were returned to the customer within four working days.

4 Days

CNC Machine of Flanges

7 Days

Order Complete from Initial RFQ